Whether we are your first stop or your last hope during your infertility journey, we want your time with us to be as comfortable as possible. It is our goal to be sure you understand your care and are an active participant in decisions. The more our patients understand, the more helpful they are during visits. After all, this is your journey, we’re just here to guide and support you.
At Delaware Institute for Reproductive Medicine, you are not just a number. You have individual needs and will receive individualized care.
Prior to your appointment, you should receive an email with instructions on accessing your patient portal. When you arrive, you will be greeted by our friendly receptionists. If any paperwork is unfinished, you will be asked to complete it at that time. We understand that you may have questions or may need assistance and our caring front desk is here to help!
After check-in, the Patient Accounts Department will spend time with you going over insurance information and answering any financial questions you may have. They will also discuss financial policies and payments at that time. They are aware that the financial aspect of your care can sometimes be the most stressful part of your appointment and are open and understanding.
Every person comes into our office at a different place financially, but every patient deserves and will receive the same care. After meeting with the Patient Accounts Department, our warm and knowledgeable staff will spend time getting to know you and your fertility needs. Depending on our discussion, we may give you the option of initiating testing during this appointment or waiting until the following month
- Completed male and female medical questionnaires and registration forms, via patient portal
- A copy of pertinent medical records
- Insurance cards and photo ID for both partners
- Insurance authorizations and a referral, if applicable
- Please arrive 15 minutes early for parking and registration.
- This visit typically lasts 60-90 minutes
DIRM is truly a place where dreams, through science, become reality.